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KMID : 1024820170050010013
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Journal of Korean Academy of Dental Administration
2017 Volume.5 No. 1 p.13 ~ p.21
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Analysis of the perception degree on dental medical accident and dispute experience, psychological status and preventive education according to clinical career of dental hygienist
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Yoon Na-Na
Lee Myeong-Ju
Seong Mi-Gyung
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Abstract
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Objective: To understand the experience of medical accidents and disputes according to clinical career of dental hygienists.
Methods: A self-administrated questionnaire survey was conducted from May 2012 to June 2012 targeting 313 dental hygienists in Gyeongsangnam-do, Republic of Korea. Data were analyzed by descriptive analysis, χ2-test, and one-way analysis of variance (ANOVA). Collected data were analyzed using SPSS 18.0.
Results: 1) The group who had more than 6 years of clinical experience experienced complaints from patients (70.3%)
and dental hygienists duty (30.7%); 2) Complaints were related to diagnosis, dental treatment instruments and materials, scaling, impression preparation, and prosthodontics. Pediatric patients had significantly more complaints compared to other patients. Overall, there were more frequent cases in the group with over 6 years of clinical career; 3) For the psychological state after experiencing patients’ complaints, ‘the process is difficult, but I forget after thinking it could be happen’ had 160 respondents. Among them, 38.1% had clinical experience of more than 6 years, 37.5% had less than 3 years, and 24.4% had clinical career of 3~6 years; 4) About 73.6% of those had 3~6 years of clinical career answered that ‘sometimes it is doubtful’ on the issue of medical accidents and conflicts on prevention education of dental hygienists that ‘there is a doubt about the issue of medical treatment or the occurrence of disputes’. About 60.0% of those who had less than 3 years of clinical experience answered that it was highly ‘necessary but not urgent’ on the necessity of preventive education, while 87.1% of those who had more than 6 years of clinical career answered that it was highly ‘necessary but not urgent’ on the necessity of preventive education. The difference between the two was not statistically significant.
Conclusions: It is necessary and urgent to provide education related to prevention and countermeasures against malpractice disputes for dental hygienists.
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KEYWORD
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Clinical career of dental hygiene, Dental medical accident and dispute experience, Psychological status, Preventive education
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